†For the first 12 months with a 1-year agreement. Actual Internet speeds are not guaranteed and may vary based on factors such as hardware and software limitations, latency, packet loss, etc. Upload/download speed and device streaming claims are based on maximum wired speeds.
Leave a wide buffer of bandwidth to account for other tasks, other users, and technical glitches that may come along unexpectedly. So if you’re using Zoom all day-or you’re regularly on another video conferencing app, like Skype, Facebook Messenger, Google Hangouts or WhatsApp-don’t stick to bare-minimum speeds. It’s frustrating-and potentially disastrous if you’re conducting important business.
Voices start speeding up and slowing down as the connection struggles to play catch-up with the live feed. There are delays between the video and audio. In our experience, sluggish Wi-Fi makes for herky-jerky video calls. Honestly, though, you’re going to want a fast and consistent internet connection for this sort of thing. According to the app’s bandwidth requirements, you don’t even need 1 Mbps of download speeds to get a Zoom video call going in 480p SD resolution. Technically, Zoom doesn’t require a whole lot of speed to work properly.
**Zoom uses the term “high-quality video,” which doesn’t describe any industry-standard video resolution, but we interpret it to mean standard resolution of 480p. *According to bandwidth requirements on Zoom’s website.
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